After every heating installation, boiler repair or boiler service we post out a satisfaction report for our customers to fill in. We have listed some of the comments below.
We had 3 other quotes before deciding to go with yourselves, however we found that Bob and his team explained the work to be carried out in a lot more detail.
The job was completed in 3 days as quoted and to a very high standard. Me and my husband are extremely pleased with the service and product provided. The time and effort they put into making us aware of all boiler controls and safety issues was just profound I have already recommended your company to many of our colleagues at work.
Your engineer carried out our boiler installation to our complete satisfaction. He was very punctual and was very helpful and professional. They great thing was they don't make a right old mess of were they work, we have had many bad experiences.
He worked very hard during the job and fully explained how the boiler system worked. I would use your company again.
I am very pleased with the professionalism of your heating engineers.
Your quote was very competitive and you weren't pushy to get out business. I would gladly recommend your company. Even your after sales and service is ever so impressive, quite impressive.
You fitted our boiler nearly four years ago, and did an excellent job.
You recently carried out our annual boiler service and again provided an excellent reliable service, we will continue to use you and recommend around our family and friends.
A second to none boiler installation.
I have used other heating companies before and been let down, however I would have no hesitation in recommending OBS Facilities.
All staff are very friendly and helpful, they don't stop for long tea and lunch breaks they seem long men on a mission, would recommend to anyone, amazing and dedicated team of heating engineers.
I had my gas boiler fitted by OBS Facilities and what a great job they did. I would highly recommend you and the people that work for you.
I would highly recommend to anyone.
OBS Comment: We actually only originally quoted for the Bathroom and Central Heating Upgrade but this Client was so impressed with our work quality that they added several additional jobs very quickly.
Brilliant - said exactly what he was going to do - worked around difficulty caused by outside stopcock needing to be replaced (by Water Board). (Plumbing works - Installation of new Gas Boiler Water Tank & Taps following major water leak).
Excellent service, highly recommended.
You did a fabulous job, thanks. We appreciate the extra effort you put in to make our boiler system work.
We recently had our Central Heating Upgraded and bath room re designed and refitted to suit our comforts ~ Workman arrived on time, explained the work involved, did the work, cleaned up, very polite and helpful. Highly recommend to others.
Great & speedy job just before the snow. Thanks OBS helped as out before the unexpected snow down.
Service received at short notice was excellent. (Gas/Plumbing works - New Boiler installation).
First Class, Thank you. (Bathroom & Kitchen Upgrade).
Friendly service, finished in good time, adaptable to our circumstances, happy with the work. (Electrical & Plumbing works - Full electrical re-wire & new Bathroom suite/tiling).
Excellent job all round. (Gas works & Power Flushing - Boiler Installation with Power Flushing).
Very efficient and fast workers, rearranged existing jobs to fit mine in. Turned up on time each day. Very professional. (Electrical & Periodic Inspection Reporting - PIR, prior to house sale/moving).
Informative, advising on best options, courteous & helpful. (Gas works).
Omniscient were recommended to us by our new neighbours, who had their boiler replaced a few years ago. They said that they've had no problems since, which was good enough for us to make contact. We were delighted with the friendliness and professionalism of the installers, including the good advice given about energy conservation.